Privacy Policy
Important: complete the controller identity, contact details, processors, retention periods and lawful-basis assessment before launch.
Who controls your information
The legal business named in the website footer is responsible for personal information processed through this service, except where an independent instructor acts as a separate controller for their own lawful records.
Information we use
This can include account and contact details, driving-licence evidence, temporary DVLA check information, booking and payment records, lesson attendance, progress reports, communications, reviews, device and security logs, and instructor verification documents.
Why we use it
Information is used to create accounts, verify eligibility, arrange and deliver tuition, take payment, prevent fraud, protect users, send service reminders, meet legal obligations, handle complaints and improve the service. Optional marketing requires a valid choice and can be withdrawn.
Who receives it
Relevant information may be shared with the learner or instructor involved in a booking, payment and email providers, hosting and technical suppliers, professional advisers, insurers or public authorities where legally required. List the actual suppliers used by your business.
Retention and security
Information should be kept only as long as necessary for the stated purpose, legal claims, tax or regulatory obligations. Licence and instructor documents are stored outside the public upload area. Temporary DVLA check codes should be deleted after use or expiry.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to processing, and to receive certain information in a portable format. You may complain to the Information Commissioner’s Office. Add the correct privacy contact and response process.